Father's Day KeepCup Gift with Purchase Promotion 2025 Terms & Conditions
KitchenAid AustraliaFather's Day KeepCup Gift with Purchase Promotion 2025 Terms & Conditions
1. Information on how to purchase Participating Products and how to receive a Gift forms part of these Terms and Conditions (Terms). These Terms apply to the KitchenAid Australia Father's Day KeepCup Gift with Purchase Promotion 2025 (Promotion) and submission of a claim to redeem a Gift is deemed acceptance of these Terms and Conditions.
2. The promoter is KitchenAid Australia Pty Ltd (ABN 50 601 363 419) of 6-8 Billbrooke Close, Cameron Park NSW 2285, Australia, telephone (02) 4902 6500 (Promoter).
3. The KeepCup component of the Gift is supplied by KeepCup Pty Ltd (ACN 079 542 813) of 71 Noone St, Clifton Hill 3068 (KeepCup) and by redeeming the KeepCup component of the Gift Eligible Claimants are deemed to have accepted KeepCup's terms and conditions available at https://au.keepcup.com/terms-and-conditions.
4. The Promotion will be open from 9:00am AEST on Thursday 21 August 2025 and will close on 11:59pm AEST on Sunday 7 September 2025 (Promotion Period). Purchases made outside the Promotion Period are not subject to this Promotion.
Definitions
5. For the purposes of these Terms and Conditions:
a. Gift refers to the Tier One Gift and/or the Tier Two Gift, as applicable.
b. Participating Product(s) refers to the Tier One Participating Product and/or the Tier Two Participating Product(s). The Participating Products are subject to stock availability.
c. Participating Retail Partner(s) mean:
i. JB Hi-Fi Limited;
ii. The Good Guys;
iii. Kitchen Warehouse Pty Ltd;
iv. Minimax Pty Ltd;
v. Bing Lee Electrics Pty Ltd;
vi. Myer Holdings Limited; and
vii. David Jones Limited.
ix. Duke Living PTY LTD
d. Purchase means making full and final payment for a Participating Product, including by use services such as Afterpay and Zippay.
e. Tier One Gift refers to:
i. KeepCup - Brew Cork S – 8oz/227 ml x 1;
ii. KitchenAid Double Wall Latte Glasses x 2;
iii. On-demand video tutorials on how to set up and use the KitchenAid Semi Automatic Espresso Machine with Burr Grinder (approx.11 minutes); and
iv. A 15-minute, one-on-one question and answer session with Bel ("Ask an Expert") (booked by appointment via Google Calendar).
f. Tier Two Gift refers to:
i. KeepCup Brew Cork S – 8oz/227 ml x 2;
ii. KitchenAid Double Wall Latte Glasses x 4;
iii. On-demand video tutorials on how to set up and use the KitchenAid Fully Automatic Espresso Machine (approx. 8 minutes); and
iv. A 15-minute, one-on-one question and answer session with Bel ("Ask an Expert") (booked by appointment via Google Calendar).
g. Tier One Participating Product refers to the KitchenAid Semi Automatic Espresso Machine with Burr Grinder, model number KES6551
h. Tier Two Participating Product(s) refers to any of the following:
i. KitchenAid Fully Automatic Espresso Machine KF6, model number KES8556;
ii. KitchenAid Fully Automatic Espresso Machine KF7, model number KES8557; or
iii. KitchenAid Fully Automatic Espresso Machine KF8, model number KES8558.
i. Website means the KitchenAid Australian website at kitchenaid.com.au.
Who can enter
6. Entry is open to Australian residents aged 18 years and over (Eligible Claimants). By entering this Promotion you represent that you are eligible to enter.
7. Employees, directors, management and contractors of the Promoter and other agencies, firms, retail staff or companies associated with the Promotion, and their immediate families, are not eligible to enter.
How to enter the Promotion
8. To enter the Promotion and be eligible for the Gift, the Eligible Claimant must, during the Promotion Period, Purchase a Participating Product online at kitchenaid.com.au (Website) or in store or online from a Participating Retail Partner and comply with clauses 10 and/or 11 as applicable.
9. Eligible Claimants who Purchase a Tier One Participating Product will be eligible to redeem the Tier One Gift. Eligible Claimants who Purchase a Tier Two Participating Product will be eligible to redeem the Tier Two Gift.
10. (Website) For Purchases made via the Website, the Eligible Claimant must:
a. Complete the Purchase of the Participating Product on the Website during the Promotion Period. When Purchasing the Participating Product, Eligible Claimants will be automatically subscribed at checkout to receive updates and marketing communications from the Promoter. The Eligible Claimant must remain subscribed to these communications to receive their Gift Email;
b. Having subscribed to receive updates and marketing communications from the Promoter, the Eligible Claimant will receive an email within 2 business days of their Purchase containing:
i. a unique, promotional code to use to redeem the KeepCup(s) from KeepCup's website at https://au.keepcup.com/;
ii. a URL link to access the on-demand video tutorials and book a 15-minute "Ask an Expert" session with Bel (via Google Calander)
(the Gift Email).
c. The KitchenAid Double Wall Latte Glasses will be dispatched by the Promoter to the delivery address used by the Eligible Claimant when Purchasing the Participating Product.
11. (Participating Retail Partners) For Purchases made through Participating Retail Partners, the Eligible Claimant must:
a. Complete the Purchase of the Participating Product in store or online from a Participating Retail Partner during the Promotion Period.
b. Access the Registration Form via the Website at https://kitchenaid.com.au/pages/register-my-product and complete the requested details, including the Eligible Claimant's name, email, phone and address, product model number, colour, serial number, Purchase date and invoice number by 11:59pm AEST Wednesday, 8th October 2025. As part of completing the Registration Form, the Eligible Claimant will be automatically subscribed to receive updates and marketing communications from the Promoter. The Eligible Claimant must remain subscribed to these communications until they receive their Gift Email;
c. If the Registration Form has been correctly completed by the Eligible Claimant, the Eligible Claimant will receive a Gift Email within 2 business days (see clause 10b above for details relating to the Gift Email).
d. The KitchenAid Double Wall Latte Glasses will be dispatched by the Promoter to the delivery address used by the Eligible Claimant when completing the Registration Form.
12. It is the Eligible Claimant's responsibility to:
a. redeem the KeepCup(s) before the expiry of their promotional code (being, 7th November 2025; and
b. book a 15-minute "Ask an Expert" session with Bel via Google Calendar during the available times (see clause 13 below).
The Promoter is not responsible if the Eligible Claimant fails to do so, loses the Gift Email or otherwise disposes of the Gift Email.
13. The available dates and times for the "Ask an Expert" sessions are as follows and may be subject to change:
a. 28th August 2025: 4-6PM
b. 29th August 2025: 12-2PM
c. 3rd September 2025:10AM-12PM
d. 4th September 2025: 4-6PM
e. 11th September 2025: 12-2PM
f. 12th September 2025: 4-6PM
g. 17th September 2025: 10AM-12PM
h. 18th September 2025: 4-6PM
i. 22nd September 2025: 10AM-12PM
j. 23rd September 2025: 2-4PM
k. 29th September 2025: 12-2PM
l. 30th September 2025: 5-7PM
m. 13th October 2025: 12-2PM
n. 14th October 2025: 5-7PM
o. 28th October 2025: 9-11AM
p. 29th October 2025: 5-7PM
q. 4th November 2025: 12-2PM
r. 6th November 2025: 5-7PM
14. The on-demand video tutorials are pre-recorded 8–11-minute videos presented by Bel and are available to view at any time. The Eligible Claimant will have access to view the video tutorials relevant to their KitchenAid Espresso Machine.
15. A maximum of one (1) Gift can be redeemed per person.
16. The Promoter reserves the right to disqualify Eligible Claimants if proof of age or identity has not been provided, or the Eligible Claimant has not otherwise complied with these Terms. The Promoter's decision is final on all matters and no correspondence will be entered into.
17. The Promotion is not available in conjunction with any other promotion, offer or discount unless otherwise specified.
Participating Product and Gift details
18. Commercial sales, second-hand purchases, refurbished products, trade seconds products, insurance claims, purchases denoted “Clearance” (including seconds) or special offers are excluded from this Promotion, and any Participating Products purchased in these ways will not be eligible for this Promotion or the Gift.
19. Should the Gift or any part of the Gift become out of stock, the Promoter reserves the right to provide an alternative item of the same or higher retail value. The Gift is not transferable or exchangeable by the Eligible Claimant. All other costs associated with the Gift are the responsibility of the Eligible Claimant.
20. The Eligible Claimant shall accept the Gift as described in these Terms and acknowledges that the Promoter accepts no responsibility for any variation in value, or for any tax liabilities that may arise from claiming the Gift.
21. Any costs incurred by the Eligible Claimant associated with this Promotion including making telephone enquiries in relation to the Gift are the sole responsibility of the Eligible Claimant.
22. In booking an "Ask an Expert" session, the Eligible Claimant must provide its name, email address, phone number and details of its KitchenAid Espresso Machine (and, optionally, any their questions for Bel).
23. The Eligible Claimant must not distribute the link to, or otherwise provide access to, the on-demand video tutorials or the "Ask an Expert" session to any third party.
24. To redeem the KeepCup component of the Gift from KeepCup, the Eligible Claimants must:
a. access the KeepCup website at https://au.keepcup.com/;
b. add the relevant KeepCup product(s) subject of this Promotion to their cart;
c. at checkout, read and agree to KeepCup's terms and conditions (https://au.keepcup.com/terms-and-conditions) and privacy policy (https://au.keepcup.com/privacy-policy), provide their name, email address, delivery address, and phone number, use and apply the promotional code to complete the purchase of the KeepCup product(s), and then select ‘free shipping’ to apply for free shipping.
Other Terms
25. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Australian Consumer Law, as well as any other implied warranties under the Australian Consumer Law or similar consumer protection laws in Australia (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Promotion including, but not limited to, where arising out of the following:
a) any technical difficulties or product malfunction (whether or not under the Promoter's control);
b) any theft, unauthorised access or third party interference;
c) any claim that is late, lost, altered, damaged or misdirected (whether or not after the receipt by the Promoter) due to interference;
d) any tax liability incurred by a claimant; or
e) use of the Gift,
except to the extent that such liability arises as a result of the Promoter's own error, omission or negligence.
26. The Promoter collects personal information (PI) disclosed by an Eligible Claimant in order to conduct the Promotion and otherwise for the purposes set out in this clause 26, and may, for these purposes, disclose an Eligible Claimant’s PI to third parties, including but not limited to the Promoter’s agents, contractors and service providers, and KeepCup. The purchase of a Participating Product and claim for a Gift is conditional on that Eligible Claimant providing this PI. In addition to any uses that may be outlined in the Promoter's Privacy Policies, if the Eligible Claimant opts-in by ticking the opt-in box at the time of submitting their claim, that Eligible Claimant consents to the information they submit being entered into a database of the Promoter and its agents and for this information to be used, unless otherwise advised, for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the claimant. All personal details of the Eligible Claimant will be stored by the Promoter and its agents and are subject to the Promoter’s Privacy Policy, see https://kitchenaid.com.au/pages/privacy-policy. A request to opt out, access, update or correct any information can be made by contacting the Promoter. Unless otherwise indicated by the Promoter or its agent, the Promoter or its agent may disclose PI overseas.
27. The Promoter may change these Terms from time to time, by posting the revised Terms (or a link to them) on the Promoter's Website. Eligible Claimants should regularly check the Promoter's Website for any updates.
28. If you have any enquires or dispute relating to the Promotion, please contact the Promoter at the details listed in clause 2 of these Terms. The Promoter will use its reasonable endeavors to respond to you within 21 business days to discuss a resolution in good faith.