Submit a Return
Items must be returned within 30 days of delivery. Items sought to be returned for change of mind received outside the 30 day period will not be accepted
Items must be returned in an undamaged and resalable condition
Items must be returned in their original product packaging with any user guides / original documentation included
Please note, if you are returning your order due to a faulty item, please contact us via one of the below methods so we can assist you further.
Alternatively, please view our common product FAQ's here.
Confirm Order Details
Please enter your email address to continue
Please select an order to continuePlease note, only orders delivered less than 30 days ago are eligible for return. Orders eligible for return will appear in the list below.
Select Items to Return
Select the item/s from your order below that you would like to return
Please note, any promotional gift or bonus product received with the purchased item must also be returned
Please note, all items purchased in a bundle need to be returned together. If you are returning part of a bundle (due to damage in shipment or a problem with the machine), please contact us.
Reason for Return
Please let us know the reason for return and if the item has been used.
Review & Confirm
Please review and confirm your return
Thanks for submitting your return. You will receive an email shortly containing a return label. Please allow up to 1 hour to receive your label. Please note, if you are returning multiple items, you will receive a separate email with a separate label for each item. Please print off the return label, attach it to your parcel and drop your parcel to your local post office / red post box.
Once your return has arrived back to us, please allow up to 5 business days for your return to be processed.
You will receive a refund back to your original payment method.