Rated 2 out of 5 by Bernieboo from Very disappointed Bought my first KitchenAid appliance on New Year's day and was excited as my ultra reliable Breville food processor finally died. Used the grater for vegetable s Ina salad and a lot of the food was trapped in the lid as the groove in the lid is very wide and doesn't stop food jamming. Then I made my scones which I have been making in a food processor for 30 years and although it did a good job, when I pulled out the blade from the dough ball, it dumped a lot of flour in the bowl that didn't get mixed into the dough because it gets caught in the shaft. What a poorly designed food processor. Only had Breville in the past and wish I had bought another the be instead of a KitchenAid. Photos attached of the flour caught in the shaft.
Date published: 2019-02-19
Rated 1 out of 5 by Anonymous from Awful and unusable!!!! DO NOT PITCHERS PURCHASE THIS ITEM!!!!! I bought this item because I love Kitchenaid and its quality products but this alliance Appliance is awful. After only using it for the very first time, I can't release the slicing attachment, its completely stuck and I cannot fit the life remove it. I have tried everything!!!! I've tried to call Kitchenaid several times and have spent literally hours on hold and have submitted my query through their website. No one person has responded to date!!!! I'm so frustrated and now I'm stuck with a product that I can't use and cannot even clean, its completely unusable and I can't bring myself to throw it away because it was so expensive!!!!!!
Date published: 2020-10-03
Rated 5 out of 5 by LynD from Huge time saver I have been busy trying out all the attachments, wow it is fast, can slice and dice in seconds, Makes cooking much more enjoyable and my platters of veggies look professional
Date published: 2018-12-21
Rated 1 out of 5 by GinaT from First use not encouraging Oh dear our first use today making bread dough has left us frustrated and at this stage disappointed. Does it mix bread dough.....NO, so back to hand making bread. However, the worst was that we could not get the s/s blade off the drive shaft no matter how we rotated, pulled, over and over. Eventually by putting the processor on it's side, and much pulling/rotating it finally came free. Concerning was the amount of black resin from the drive shaft that had been shorn off and black resin left in the blade shaft.
Date published: 2019-01-12
Rated 2 out of 5 by Tonymoby from Not great Like another reviewer I have also found the blade became stuck on the shaft and can’t be removed. It’s also a bit complicated and the parts don’t wash particularly well in the dishwasher. Motor is powerful but unit is a bit heavy.
Date published: 2019-07-30
Rated 1 out of 5 by Forget it from I hate it The lock mechanism refused to lock the blade in place for the first month of use then refused to unlock thereafter! Try cleaning this thing with no ability to take it apart! After a week of drying it will come apart if sufficient force is used. A total waste of money. I want to return it.
Date published: 2019-07-23
Rated 4 out of 5 by Marta from Overall performance I am happy with my new KitchenAid but feel that the buttons are a bit awkward. You need to push them quite firmly. This is a disadvantage if you have arthricy hands.
Date published: 2018-09-17
Rated 5 out of 5 by TanyaC from Great Time Saver Bought this a couple of weeks ago, haven't used it to it's full potential yet but have used it to make some salads. Love the speed at which it slices & shreds, especially with the option of thick or thin slices, fine or course shredding. Also love the fact that there is an option for the feed shoot - large or small - great time saver too.
Date published: 2019-03-05