Rated 1 out of 5 by Henry97 from Worst toaster ever!! I've had this toaster for 18months or so. I've hated it since the first time I used it. Never cooks properly. It either doesn't cook or burns. My mum brought one a few months ago and hers is the same. I wish I had the chance to warn her before she had used it .This toaster is a complete Waste of money. I wanted a KitchenAid toaster and kettle for so long and I cannot believe the quality of this product. So disappointed. The only thing is it's still going. I wish it would stop so I can replace it with a toaster that actually can toast! I'm not sure I would trust KitchenAid again though.
Date published: 2019-01-14
Rated 1 out of 5 by Chris from Looks good I bought the toaster 3months ago, unfortunately it’s the worst toaster I have ever had. Toast cooks on one side only, burns the edges. Crumpets worse, burns the edges and doesn’t cook the middle, really disappointed with it. I have other Kitchenaid appliances that are fantastic...I’ve returned the toaster and got a refund. You need to remove them from sale until more research is done.
Date published: 2018-09-17
Rated 1 out of 5 by Leeanne from Looks great Not happy it burns one side and the other is not cooked And that is on 2 if I use 1 it doesn’t cook and if I use 3 it is totally burnt.
Date published: 2019-02-17
Rated 1 out of 5 by Ripped off from Piece of garbage We can put a man on the moon ..but we can’t make a toaster that cooks both sides of a piece of toast at once.. Over priced Rubbish
Date published: 2018-09-10
Rated 1 out of 5 by Leanne from worst toaster I have had this toaster for a few months now and I am so disappointed in it. I purchased it because it goes with my other Kitchenaid products which I love. It does not cook evenly and burns the toast on the edges.
Date published: 2018-11-13
Rated 2 out of 5 by L Maggie from Not a fan Have been using this toaster for a couple of months but just does not cook the toast properly. Overcooks one side but not the other. Dont know why it has a setting up to 7 because guarantee that your toast is BLACK if you used the number 7 setting. I only use either number 1 or 2 setting. Only keeping it as it goes with my kettle and stand mixer. Certainly doesn’t give you value for money.
Date published: 2018-12-26
Rated 1 out of 5 by Jamie from Useless Bought this toaster going of the name and the quality of the other items we own. Unfortunately this one doesn't hold up. Burns one side, uncooked on the other, along with needing to go in twice as on 6 it still doesn't come close to cooking. Steer clear of this one.
Date published: 2019-12-30
Rated 4 out of 5 by Moama2731 from Nice looking toaster The unit is performing well (producing beautiful toast). The smell of the paint, as if the time spent baking the paint in the factory was not long enough, I witnessed the paint line protruding out on the surface of the outside panel presumably from the heat generated when cooking the bread, so I gently push the paint against the panel and thankfully it healed. There is also the chemical smell from the unit when I first toasted the bread. For the time being I leave the toaster in the shed (bigger space and more open than in my butler pantry) and continue to use the unit because I don’t want to inhale the smell of the paint and the chemical. Hopefully as time goes on the smell will eventually dissipate.
Date published: 2020-07-07