Rated 4 out of 5 by Nancy from GOOD FEATURES Fairly happy with this toaster. Although it does not have a leaver to lift small size toast up when finished to be able to get hold of. Also I can never understand why no toaster seems to be able to gook evenly on both sides. and this is true even for this quality toaster. I probably would have expected better from purchasing this more expensive toaster
Date published: 2019-04-10
Rated 3 out of 5 by RizInf from Fails to do the one thing it should do perfectly Love everything about this toaster (looks, functionality, motorised toast lifter) EXCEPT the one thing it should do perfectly and that is evenly toast. It toasts the inside more than the outsides and you can see a clear difference in the glow of the elements. After speaking with KitchenAid I exchanged the 1st one we had but the exact same issue is with the replacement one. Then after a quick Google, it is obvious that this is a common, if not standard issue with the toaster. Thankfully, we purchased this heavily discounted for which we can excuse the flaw but it would be a very different story of we paid full retail!
Date published: 2020-12-24
Rated 1 out of 5 by SueM from Faulty I bought this toaster a month ago and used it only once before it ceased working. I suspect the wiring is faulty as there is no response at all despite the power being on. It is brand new but the irony is that I had decided to upgrade to KitchenAid products believing them to be of the highest quality, as their prices would suggest. In fairness I suspect I am just unlucky in this instance, however irritating it is, but I must add that I was not impressed by the customer service. I waited 35 minutes on hold until I could no longer tolerate the recorded spruiking of products and resorted to sending an email which was recommended. KitchenAid replied with a general email stating they will attend to my query within 10 business days. I know COVID-19 has affected many aspects of doing business but I was nevertheless surprised at the delay and hope this can be attended to as quickly as possible. Fortunately it is only a toaster. Thank you
Date published: 2020-08-22
Rated 5 out of 5 by fin's from Brilliant Toaster I bought this toaster about 3 weeks ago and so glad that I did. For the first time in years the crumpets are golden brown and crispy, my toast is golden brown all over - not patchy or the edges not toasted, plus both sides are the same lovely golden brown colour. I found middle of the dial the perfect setting to achieve this. The buzzer is a pleasant reminder whilst I'm busy that my toast is ready & the buzzer is not too loud. I have yet to use the keep warm function. This is The Best toaster I have ever had. I can genuinely Highly Recommend it. Buy it you won't be disappointed.
Date published: 2020-08-16
Rated 1 out of 5 by ANNA11 from Uneven toasting I've only had this toaster a couple of days but so far it's toasting is extremely uneven. One side of the bread toasts much faster and to get the top browned, the bottom must be burnt. I am thinking of returning it to see if it's a problem with this particular toaster. I expected more (even toasting!) from a toaster this expensive.
Date published: 2019-04-11
Rated 5 out of 5 by Gildo from Luxury toast! In these uncertain times a little luxury goes a long way. My daily dose of luxury comes with my fabulous Kitchen Aid Toaster. There is nothing better than watching the finely tanned golden crumpets ascending from my favourite appliance.
Date published: 2020-07-04
Rated 5 out of 5 by TanyaW from Smooth and quiet My first ever Kitchenaid purchase and I love it :) So smooth when the toast comes up - no more jumping through the roof because I get a fright
Date published: 2020-06-21
Rated 5 out of 5 by hugodog12 from Customer service Had issues with my first toaster - product replaced by team at Kitchenaid - well done!
Date published: 2019-02-09